IMPORTANT SAFETY NOTICE

Francais

February 9, 2012


In cooperation with the U.S. Consumer Product Safety Commission (CPSC) and Health Canada, BSH Home Appliances Corporation (BSH) is voluntarily recalling to repair certain Tassimo Professional brewers and Kraft Foods is voluntarily recalling certain Tassimo Espresso Drink T DISCs. We expect that CPSC and Health Canada will announce the voluntary recalls to the public on Thursday, February 9.

We have received some consumer reports that the plastic disc (“T DISC”) that holds the coffee or tea can burst and spray hot water and/or coffee grounds or tea leaves onto consumers using the brewer and onto bystanders, posing a potential burn hazard. Kraft and BSH have identified the causes of this issue and are taking two different actions to help prevent it from happening in the future.

Tassimo Professional T-65 CUL (Commercial) Brand Brewers — Voluntary Recall to Replace T DISC Holder Although this is referred to as a recall, there is no need for you to return your brewer. If you have a Tassimo Professional T-65 CUL brand brewer, we have included free replacement T DISC holders (one per brewer owned) which have been designed to help prevent the discharge of hot liquid, coffee grounds or tea leaves from the brewer.

Please stop using your brewer until you install the new replacement T DISC holder. You can easily remove the existing T DISC holder from your brewer and snap the new replacement part into place in less than one minute. We have created a video at www.tassimopro.com/safetyrecall to show you how to install the new T DISC holder.

The Tassimo Professional T-300 brewer is not affected by this voluntary recall and it does not require a replacement T DISC holder.



Tassimo Professional Espresso Drink T DISC Voluntary Recall

Last week we advised you that we were working with the CPSC and Health Canada to determine appropriate consumer market action regarding certain Tassimo Espresso Drink T DISCs, and asked that you stop distributing and/or using them. Kraft has discovered that, due to a supplier manufacturing defect, certain Espresso Drink T DISCs can become clogged, and during brewing or upon opening of the brewing mechanism, hot liquid and/or coffee grounds can spray onto consumers, posing a burn hazard.

This is a follow-up notice to the one you received last week. The list of affected T DISCs has NOT been expanded. Only Tassimo Espresso Drink T DISCs with specific code information are impacted by this recall. The affected T DISCs were sold only in the United States and Canada. Attached you will find a complete list of affected Tassimo Professional Espresso Drink T DISCs. Please note, in Canada Tassimo Professional Espresso Drink T DISCs were sold both alone and as part of Latte, Cappuccino and Skinny Cappuccino drinks.

No other Tassimo Professional T DISCs are affected by this voluntary recall.

Customers who have any of the recalled Tassimo Professional Espresso Drink T DISCs are asked to stop using them and to contact their Tassimo Professional Distributor or call 1-866-925-7704 between 9:00 a.m. and 7:00 p.m. ET, Monday to Friday.

We sincerely apologize to our customers who have been affected by this issue or experienced any of the incidents. And we deeply regret any inconvenience these recalls may cause.

UNITED STATES TASSIMO PROFESSIONAL SKUS

SKU number Shipper Container Code Date Code Range
Printed on Case
Julian Code Printed
on Package and T DISC
Product Description/Unit UPC
43000 02376 100 43000 02376 8 2012 JUL/JL 26 through 2013 JAN/JA 14 Jxx11213 to Jxx12020
(note: xx will equal ‘54’ or ‘55’ or ‘56’)
Gevalia Espresso 043000023761
43000 02377 100 43000 02377 5 2012 JUL/JL 26 through 2013 JAN/JA 14 Jxx11213 to Jxx12020
(note: xx will equal ‘54’ or ‘55’ or ‘56’)
Gevalia Espresso – Decaffeinated 043000023778


CANADA TASSIMO PROFESSIONAL SKUS

SKU number Shipper Container Code Date Code Range
Printed on Case
Julian Code Printed
on Package and T DISC
Product Description/Unit UPC
43000 02376 100 43000 02376 8 2012 JUL/JL 26 through 2013 JAN/JA 14 Jxx11213 to Jxx12020
(note: xx will equal ‘54’ or ‘55’ or ‘56’)
Gevalia Espresso 043000023761
43000 02377 100 43000 02377 5 2012 JUL/JL 26 through 2013 JAN/JA 14 Jxx11213 to Jxx12020
(note: xx will equal ‘54’ or ‘55’ or ‘56’)
Gevalia Espresso – Decaffeinated 043000023778
43000 98748 100 43000 98748 0 2012 APL/AL 27 through 2012 OCT/OC 16 Jxx11213 to Jxx12020
(note: xx will equal ‘54’ or ‘55’ or ‘56’)
Gevalia Skinny Cappuccino
043000987483
43000 98776 100 43000 98776 3 2012 JUL/JL 26 through
2013 JAN/JA 14
Jxx11213 to Jxx12020
(note: xx will equal ‘54’ or ‘55’ or ‘56’)
Gevalia Cappuccino 043000987766
43000 98806 100 43000 98806 7 2012 JUL/JL 26 through
2013 JAN/JA 14
Jxx11213 to Jxx12020
(note: xx will equal ‘54’ or ‘55’ or ‘56’)
Gevalia Latte
043000988060


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